Privacy Policy

Effective Date: August 2025

At Krina Cab, we value your trust and are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book or use our cab services.

1. Information We Collect

When you use our services, we may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Pickup and Drop-off Locations
• Trip Date, Time, and Ride Details
• Payment Information (Google Pay, UPI, Bank Transfer – no sensitive financial data is stored)

2. How We Use Your Information

We use the information collected only for:

• Confirming and managing cab bookings
• Providing safe and timely rides
• Contacting you regarding your booking or queries
• Improving our services and customer support
• Sending important updates (if required)

3. Cookies and Tracking

Our website may use cookies or analytics tools (like Google Analytics) to monitor website performance and improve user experience. You may choose to disable cookies through your browser settings.

4. Sharing of Information

We respect your privacy. Your personal details are never sold or rented to third parties.

Information is shared only with:

• Assigned drivers (for fulfilling your ride)
• Payment service providers (to process transactions securely)

5. Data Security

We take strict measures to secure your personal data:

• Information access is restricted to authorised staff only
• Secure systems are used to store customer data
• Data is handled with confidentiality at all times

6. Your Rights

As a customer, you have the right to:

• Request access to your personal data
• Correct or update inaccurate details
• Request deletion of your personal data

To exercise these rights, please contact us using the details below.

7. Payment Information

We accept payments through Google Pay, UPI, and Bank Transfer. Sensitive details like your UPI PIN, bank password, or card information are never stored or collected by Krina Cab.

8. Compliance

This Privacy Policy complies with the Indian IT Act, the Digital Personal Data Protection Act (DPDP Act), and follows international privacy best practices.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: